Summary
Senior Backend / Platform Engineer with 3+ years of hands-on experience building and
modernizing production systems across logistics, healthcare, and AI SaaS. Strong in Laravel/PHP, SQL Server, RabbitMQ/SQS, cloud
integrations, authentication, and observability. Currently leading platform work at Bison
Transport, including a Microsoft Entra SSO/MFA migration, Datadog observability, a Gravitee
API-gateway rollout, a SendGrid email migration, and high-volume Track & Trace integrations. Also
building IRIS, a multi-tenant AI support platform that autonomously resolves ~78% of e-commerce
conversations. I own systems end to end and partner with infrastructure, security, and product teams.
Core Skills
- Languages
- PHP, TypeScript, Python, JavaScript, SQL
- Backend & APIs
- Laravel, Yii, FastAPI, Node.js, REST, SOAP
- Data & Messaging
- SQL Server, PostgreSQL, MySQL, Prisma, RabbitMQ, SQS
- Cloud & DevOps
- Docker, Azure, AWS, GitHub Actions, GHCR, Portainer
- Observability & Auth
- Datadog, Sentry, Microsoft Entra (SSO/MFA), Auth0, Gravitee, RBAC
- AI
- OpenAI / LLM workflows, RAG & grounding
- Also
- Next.js, React, Supabase, Django, SendGrid
Experience
Senior Software Engineer, Bison Transport
Dec 2024 - Present, Toronto
- Leading the Microsoft Entra SSO/MFA migration for logistics applications, replacing hard-coded, table-managed authentication with proper app registrations, RBAC mapping, and a rollout plan defined with the infrastructure and security teams, strengthening security posture and simplifying employee login.
- Built Datadog observability from scratch across queue workers and external integrations, cutting blind spots on failed jobs and API errors and speeding incident triage.
- Standing up a Gravitee API gateway to give the org traffic visibility and per-team API keys, replacing a setup with no gateway and shared credentials.
- Built and hardened high-volume Track & Trace integrations with Highway over SQL Server, RabbitMQ, and SQS, covering eligibility validation, carrier rules, status sync, retries, and operational safeguards.
- Implemented Auth0 in a production application and migrated transactional email from Microsoft Exchange to SendGrid, gaining deliverability visibility and error handling.
- Modernized legacy PHP, Yii, Zend, and Laravel services into smaller, testable modules; built employee/user sync via Paycom, Workday, and RBAC, and advanced CI/CD with Docker, GitHub Actions, GHCR, and Portainer.
Co-Founder / Technical Lead, AD Tech AI Inc.
Jan 2026 - Present, Toronto
- Architected IRIS, a multi-tenant AI support platform that autonomously handles e-commerce customer support, resolving ~78% of conversations without a human and escalating the rest.
- Designed the system end to end: a Next.js + TypeScript app, a Prisma/PostgreSQL data layer, and Python/FastAPI AI services running a pipeline of intent detection, identity verification, data lookup, and respond-or-escalate logic.
- Built a multi-tenant backend serving a hosted support page and an embeddable widget from one codebase, each scoped to its business's data, with OTP-gated access to sensitive order data.
- Built an owner dashboard and a natural-language analytics assistant over orders, conversations, and inventory.
Full-Stack Developer, CareChain
Mar 2022 - Jul 2022
- Built modules for a live healthcare product using React, Django, and MySQL with reliable data storage and retrieval.
- Used Redux-Saga to manage asynchronous flows, improving responsiveness and stability.
- Architected and integrated Django REST APIs for clean frontend-to-backend communication.
Full-Stack Developer, Yantre Venture
Sep 2019 - Nov 2020
- Delivered across the full SDLC in an agile/SCRUM environment tracked in JIRA, contributing to multiple client projects.
- Built dynamic, cross-browser UIs with Angular 11, TypeScript, Angular Material, and Vue.js.
- Developed REST controllers with Spring Data REST and a JPA/Hibernate data layer over Oracle DB.
Selected Platform Work
- – Microsoft Entra SSO/MFA migration: org-wide authentication modernization across logistics apps, replacing table-managed roles with RBAC-mapped app registrations.
- – Highway Track & Trace integration: high-volume carrier status sync over SQL Server, RabbitMQ, and SQS with retries and operational safeguards.
- – Datadog + Gravitee platform visibility: observability and an API gateway built from scratch, giving the org failure visibility and per-team API keys.
- – IRIS (AD Tech AI): multi-tenant AI support platform, ~78% autonomous resolution, adtechai.ca/iris
Education
B.E., Computer Engineering, ITM (SLS) Baroda University
2015 - 2019